Please read it carefully. There you will find important information on the processing of your personal data and your rights recognised by the relevant regulations in effect.
When providing personal data to third parties, we undertake to get the prior consent of the relevant persons and to inform them on the content of this policy.
In general, the mandatory fields of our forms must be filled for us to be able to process your requests.
Except otherwise indicated, the data controller of the data collected on this Website is BAEZA AGENCIA DE SEGUROS, S.L., with registered addresses in Avenida Conde Sallent, n.º 20, bajos, 07003, Palma, Balearic Islands, email address: firstname.lastname@example.org .
2. What kind of personal information do we collect?
We process the following data:
– Information from forms filled by you and the requests made on the Website. We also process the data included in the requests and queries we receive by email.
– Information on the profiles and statistics collected based on the browsing process of the users of the Website,The data categories we process typically consist of the following:
– Identifying data and contact data: name, email address and telephone;
– Data generated based on your use of social networks which you have decided to share with us (such as likes and comments).
– In terms of the type of insurance you request, we process the following data:
3. Why do we process your data?
The data of our users is processed to address the questions received through the contact form and for quote requests.
Browsing data shall be processed to analyse the use of the different tabs of the website, to improve its content, and to run and manage the security of the Website and its users.
La dirección de correo electrónico que nos ha proporcionado será utilizada para gestionar nuestra lista de difusión y enviarle comunicaciones comerciales sobre noticias y servicios de seguros. The email address you provide to us shall be used to manage or newsletter list and to send you marketing communications on news and insurance services.
4. To whom can we communicate your data?
We will communicate your data in the following cases: due to legal obligations, with your consent or when your request implies such a communication.
5. Legal basis for processing
The basis for processing your data is the management of the legal relationship established with you, when you contact us or request a quote for an insurance.
The following processing actions are based on the existence of a legitimate interest:
– Management of the security of the Website is based on the existence of our legitimate interest to guarantee the security of our systems.
– Carrying out the collection of statistics or quality control is based on our legitimate interest to evaluate our services.
Carrying out the collection of statistics or quality control is based on our legitimate interest to evaluate our services. Creation of browsing profiles based on the information collected from cookies or similar technologies is based on your consent, without the withdrawal of such consent being a condition for the provision of requested services.
The sending of marketing communications is based on our legitimate interest in promoting our services, as well as your consent to receive the said communications electronically.
6.For how long do we store your data?
We store your data throughout the effective period of relationship you have with us, and, in any case, for as long as it is needed to address possible responsibilities resulting from the processing of the data. We shall cancel your data when it is no longer needed or relevant for the purposes for which they were collected. The information related to the browsing process is cancelled once connection to the website is over and the statistics have been collected.
The data processed for commercial purposes shall continue to be stored unless you request them to be deleted.
7. What are your rights?
You have the right to receive confirmation as to whether or not we are processing your personal data and to access the said data, if any. You can also request that your data be corrected when it is inaccurate or ask incomplete data to be completed. You can also request data to be deleted when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
Under certain circumstances, you may request the restriction of the processing of your data. In this case, we shall only process the relevant data for drawing up, exercising or defending our claims or with the aim of protecting the rights of other persons. Under certain conditions and for reasons related to your particular situation, you may also be able to object to the processing of your data. In this case, we shall stop the processing of your data, except for legitimate compelling reasons taking precedence over your interests or rights and freedom, or for drawing up, exercising or defending our claims.
Similarly and under certain conditions, you may be able to request the mobility of your data so that it can be transferred to another entity responsible for data processing.
You can revoke the consent that you provided for certain reasons, without this having an effect on the legality of the processing based on the consent prior to its withdrawal.
In order to request your data not to be processed for commercial purposes, you can do the following:
You also have the right to file a claim with a data protection authority.
In order to exercise your rights, you must send our Data Protection Officer a request along with a copy of your national ID document, or another valid document that identifies you, by post or by email at the addresses indicated in the section “Who is the data controller?”
You can get more information on your rights and how you can exercise them on the website of the Spanish Data Protection agency: www.aepd.es
Last update: February 2021.